Learning & Development Manager

Job Summary:

The Learning & Development Manager is responsible for assessing company-wide development needs and leading sales training initiatives that align with strategic goals. The position identifies, designs, and implements innovative learning solutions that foster employee growth and drive business results. They actively research best practices, create engaging programs, and deliver effective methods to improve knowledge, skills, and overall performance.

Duties and Responsibilities:

• Assesses need for Sales or departmental training in the organization. Training needs may include support for new hires, for employees in new roles or with new assignments, and for organization-wide training on recruitment, client management, compliance, and company-wide system changes or policies.
• Drives the growth of training program sales through client outreach, relationship management, and solution-based selling. Performance in this role will be measured by achievement of sales growth targets and overall training revenue generated.
• Develops training and materials to be used in Instructor-Led and Virtual Instructor-Led, workshops, and on-demand courses.
• Performs and/or oversees training presentations and requirements for any training initiatives.
• Assesses participants learning performance; identifies need for additional, specialized, or adaptive instruction.
• Maintains records of completed training in LMS.
• Maintains current knowledge of IT system modifications, development of new software programs or services, and other pertinent changes that may drive training needs.
• Provides feedback on product and staff development when modifications could improve user-friendliness of the programs, applications, and processes for which training is provided.
• Work in conjunction with leadership for new hire training, and beyond.
• Conducts annual training and development needs assessment.
• Develops training and development programs and objectives.
• Obtains and /or develops effective training materials utilizing a variety of media.
• Trains and coaches managers, supervisors and others are involved in employee development efforts.
• Plans, organizes, facilitates and orders supplies for employee development and training events.
• Collaborate with HR for onboarding efforts.

Supervisory Duties:

• Lead, supervise, and motivate employees to achieve departmental goals.
• Set performance expectations, conduct performance reviews, and support employee development.
• Oversee daily operations, including reviewing and approving timecards, time-off requests, and work schedules.
• Interview, hire, and train new team members to ensure a skilled and effective workforce.
• Communicate effectively with staff and leadership, providing updates and feedback.
• Resolve issues or challenges and implement process improvements.
• Monitor employee performance, maintain accurate documentation, and ensure compliance with company policies.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Skills and Abilities:

• Strong communication and interpersonal skills, both written and verbal.
• Effective organization, time management, and attention to detail.
• Proficiency with office software and ability to learn new systems.
• Problem-solving, critical thinking, and adaptability to changing priorities.
• Professionalism, integrity, and commitment to confidentiality.
• Teamwork, collaboration, and customer service orientation.

Education and Experience:

• Bachelor’s degree required.
• 5+ years of experience in the training field required.
• Training experience in healthcare staffing is a plus.
• Basic understanding of healthcare policies, terminology, and compliance requirements.
• Please Note: Ventura MedStaff does not provide employment sponsorship for work visas or other immigration-related support. All candidates must be authorized to work in the United States without the need for sponsorship now or in the future.
•  

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to occasionally lift up to 15 pounds.

Setting Requirements:

• In Office

Benefits:

We offer a full benefit package to internal employees including:

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Voluntary short-term disability and long-term disability.
• Company-paid basic life insurance.
• Additional voluntary life insurance, plus AD&D insurance.
• Hospital, indemnity, accident, and critical illness insurance.
• 401k with company match.
• Flexible PTO.
• Nine paid company holidays.
• Employee Assistance Program (EAP).
• Continuing education reimbursement.
• $500 referral bonus.
• Numerous other benefits such as gym discounts, Teladoc, CancerCARE, and more!

Salary Range:

• $80,000 – $87,000/per annual (based on experience)

Equal Employment Opportunity Commissions Statement:

Ventura MedStaff is an equal opportunity employer. Ventura MedStaff provides equal employment opportunities to all persons regardless of race, sex, color, national origin, religion, age or disability. Ventura MedStaff promotes equal opportunity in all personnel management functions and decisions. This includes recruitment, hiring, promotion, advancement, training supervision, separation of employment and all other decisions regarding the terms and conditions of employment.

Join us and become a part of a team that is passionate about making a difference.